Frequently Asked Questions
Where do I pickup my order and where can I park?
Our new address is 203 W Weaver St, Carrboro, NC 27510.
We have 15 min parking at the back of the bakery. If not available, there is public parking on both sides of the bakery.
What if I can't arrive at my pick up time?
Please call the bakery ASAP to reschedule. We will hold your cakes until the end of our work day but it's your responsibility to arrive no later than 15 minutes past your pick up time.
Can I cancel my order?
Per our Policy, orders canceled within 24 hours of pickup/delivery are NOT subject to a refund.
Orders canceled 48hrs or more from pickup/delivery date are subject to a partial or full refund at the discretion of the bakery.
What if I need my order sooner than 48 hours?
Contact us directly at orders@evendough.net or call 984-314-6522.
Our team will do our best to assist you. Your order will depend on our availability for the designated time of pickup/delivery. Accepted orders are subject to a $20 Rush Fee.
Do you have Gluten Free cakes?
Yes! Please head to our Gluten Free section on our menu here: Gluten Free Menu.
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*Note: We do not bake in an allergen-free environment. While we do have select products that do not contain wheat or nuts, all of our products are baked in an environment where wheat, milk, peanuts, tree nuts, eggs and soy may be present in high volumes. Due to the presence of these allergens at our baking facility, we do not recommend consuming any of our desserts if you are allergic to wheat, nuts, dairy or eggs.
Do you have dairy free items?
Yes! our zucchini walnut loaf, and our vegan items: date chocolate nut balls, raspberry oat bars, lemon almond loaf, banana walnut loaf.
Do you have eggless dessert options?
Yes! our apple and blueberry pie, rolled cookies, maple pecan snow cookies, Gf and Vegan raspberry bars, vegan date chocolate coconut balls, vegan banana pecan loaf, vegan lemon almond loaf.
Can I taste test any desserts?
Not yet. We bake by demand and usually don't have extras (although you can always call and ask!). We're planning to hold bi-weekly bakesales, which we will announce via our social media pages. Please follow us on Instagram, Facebook, & subscribe your email for updates!
Do you offer wedding cake tastings?
Very soon! Please subscribe to our email list and follow on social media @evendoughnc for updates!
Can I consult a cake design/catering options with you?
Yes! Please reach out via phone or email info@evendough.net to set up an in-person consultation!
Have a question that is not listed here?
Please reach out to us directly at info@evendough.net or 984-314-6522.